Apology over advice that led to death of dog

Manukau City Council has apologised to the family whose terrier was killed by a pit bull after one of its call centre operators gave their daughter incorrect advice.

The council has admitted the employee did not follow procedure by advising Laura Russell and her friends to take the stray to the nearest house.

The call should have been immediately put through to DSS Animal Management, the contractor that carries out dog control on behalf of the council.

Acting on the advice the children tied up the dog which later became vicious and tried to attack the group. MORE>>